Type d'article
Etat
Reliure
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Livraison gratuite
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Evaluation du vendeur
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : SecondSale, Montgomery, IL, Etats-Unis
Livre
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ZBK Books, Carlstadt, NJ, Etats-Unis
Livre
Etat : good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ZBK Books, Carlstadt, NJ, Etats-Unis
Livre
Etat : good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Goodwill, Brooklyn Park, MN, Etats-Unis
Livre
Etat : Acceptable. Stains on outside cover/inside the book. Minor water damage but all text is readable Cover has some rubbing and edgewear. Access codes, CDs, and other accessories may not be included.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Livre
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Phoenix, Phoenix, AZ, Etats-Unis
Livre
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Livre
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Livre
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Phoenix, Phoenix, AZ, Etats-Unis
Livre
Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Livre
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Reno, Reno, NV, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Former library book; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Livre
Paperback. Etat : Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Phoenix, Phoenix, AZ, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Livre
Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.75.
Edité par Wiley & Sons, Incorporated, John, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Good. 2 Edition. Used book that is in clean, average condition without any missing pages.
Edité par Wiley & Sons, Incorporated, John, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Very Good. 2 Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Edité par Wiley & Sons, Incorporated, John, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Livre
Etat : Very Good. 2 Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Livre
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Livre
Paperback. Etat : Fair. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Ergodebooks, Houston, TX, Etats-Unis
Livre
Softcover. Etat : Good. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : PAPER CAVALIER US, Brooklyn, NY, Etats-Unis
Livre
Etat : as new. Appears unread. May have a retail sticker on back cover or remainder mark on the text block.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Livre
Etat : Good. Most items will be dispatched the same or the next working day.
Edité par Wiley & Sons, Incorporated, John, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Livre
Etat : Good. 2 Edition. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Ergodebooks, Houston, TX, Etats-Unis
Livre
Softcover. Etat : New. 2. The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.-Howard Schultz, Chairman, Starbucks CoffeeVirtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world's most famous customer-service-driven company.New material in this revised edition includes: "How To Become The Nordstrom Of Your Industry" Tools for creating a customer-driven culture Chapters on Nordstrom's online customer service and the innovative social commerce features of its website Breakthroughs on Nordstrom's multi-channel approach to customer serviceNordstrom follows a set of principles that has made it a leader in its industry. Discover what endears Nordstrom to its customers, and learn how to apply those same standards to your company.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Big Bill's Books, Wimberley, TX, Etats-Unis
Livre
Paperback. Etat : new. Brand New Copy.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : GoldBooks, Denver, CO, Etats-Unis
Livre
Paperback. Etat : very good. Very Good Copy. Customer Service Guaranteed.
Edité par John Wiley & Sons, Hoboken, NJ, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Lyons Fine Books, Neenah, WI, Etats-Unis
Livre
Paperback. Etat : Fine. Etat de la jaquette : None. B&T (illustrateur). Later printing. B&T. Later printing. Paperback.
Edité par Wiley, 2012
ISBN 10 : 1118076672ISBN 13 : 9781118076675
Vendeur : Wizard Books, Long Beach, CA, Etats-Unis
Livre
Paperback. Etat : new. New.