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Perfect Phrases for Dealing With Difficult People: Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities - Couverture souple
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This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise, effective communication in any situation. With "Perfect Phrases" books, you have all the phrases you need to get things done, right at your fingertips!
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The Right Phrase for Every Situation…Every Time
No matter where you work or what you do, you're bound to run into “colorful characters” who can make your job challenging. No question-learning to deal with them will prove critical to your success in the workplace. That's why you need this all-purpose reference of ready-to-use phrases to help you handle all kinds of people at all job levels. Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle a three-ring circus of cranky clients, crazy customers, and annoying associates, you'll find just the right words for every situation, including:
- Dealing with brutal bosses and confrontational coworkers
- Turning explosive situations into mutually rewarding ones
- Handling angry customers and demanding clients
- Motivating unproductive workers and irresponsible vendors
Packed with hundreds of handy phrases, this quick-reference guide can be a real lifesaver-on the job, at school, anywhere. It's easy to deal with difficult people…when you have “Perfect Phrases.”
Perfect Phrases for the Right Situation, Every Time
Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!
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- ÉditeurMcGraw-Hill Professional
- Date d'édition2007
- ISBN 10 0071493042
- ISBN 13 9780071493048
- ReliureBroché
- Nombre de pages240
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Perfect Phrases for Dealing With Difficult People : Hundreds of Ready-to-use Phrases for Handling Conflict, Confrontations and Challenging Personalities
Edité par
McGraw Hill
(2007)
ISBN 10 : 0071493042
ISBN 13 : 9780071493048
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by Benjamin, Susan [Paperback ]
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McGraw-Hill Education
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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Description du livre Paperback or Softback. Etat : New. Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-To-Use Phrases for Handling Conflict, Confrontations, and Challenging Personaliti 0.53. Book. N° de réf. du vendeur BBS-9780071493048
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Perfect Phrases for Dealing with Difficult People Hundreds of ReadytoUse Phrases for Handling Conflict, Confrontations and Challenging Personalities Perfect Phrases
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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ISBN 13 : 9780071493048
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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ISBN 13 : 9780071493048
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities
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ISBN 13 : 9780071493048
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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (Paperback)
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ISBN 10 : 0071493042
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Description du livre Paperback. Etat : new. Paperback. Perfect Phrases for the Right Situation, Every TimeWhether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips! Part of the "Perfect Phrases" series, this work provides the tools for precise, effective communication in various situations. Whether it's hiring employees or creating teams, it gives you the phrases you need to get things done. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9780071493048
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